Customer Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A popup will appear. It contains elaborate information about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a wide array of tutorial videos demonstrating how to use our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the solution you searching for, have a peek at our comprehensive FAQ section, which covers questions asked by real people and provides practical solutions. We constantly update our FAQ database with new questions & answers in order to cover all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can touch base with our great team of customer service technicians available 24x7x365 and eager to assist you with any problem. Each support ticket you submit will be replied to within sixty minutes (the average response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.